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Ticketing Built for The Tourist Railroad Industry.
WhistleTix is a service that you access over the internet with a standard web browser. Its features include automatic updates to your website, online ticket sales, integrated credit card processing, a point-of-sale system for phone and walkup orders, detailed sales reporting, and email marketing.
Because the system is web-based, there is no special hardware to buy, no software to install and no costly upgrades. All you need is a computer and an internet connection (preferably high-speed).
WhistleTix allows you to access all of its features from any internet-connected computer, so you can run your box office without being in your box office.
Click any of the icons above to learn about the tools and features available with the WhistleTix Tourist Railroad Ticketing System.
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Automatic Website Updates
WhistleTix makes sure your website is up-to-date and looking great - automatically. As you enter events into WhistleTix, they show up on your website automatically. As time goes on, your WhistleTix-powered site keeps itself up to date, always displaying the most current information about your upcoming and archived events. Here are some of the automatically updating pages you will get with WhistleTix:
Spotlight Page
You decide which events deserve special attention; these events are automatically displayed on the Spotlight Page, and automatically roll off when the event completes.
Event Details Pages
Each event you enter into the system gets its own Event Details page where you can display any information you wish, including pictures and hyperlinks. Use this page to show upcoming special events, daily routes, and attractions.
Buy Tickets Pages
Each event also gets its own Buy Tickets page, where customers choose the number and type of tickets they wish to purchase. For reserved seating events, you decide if customers can choose their own seats, or whether to automatically assign the "best available seats." When the order is complete, the customer is automatically transferred to the Order Confirmation page, and a confirmation email is sent.
You’ll also get Customer Account Pages, Search Events Pages, a Calendar Page, and more. Stop spending all your time manually updating your site. Let WhistleTix do it for you.
Online Ticket Sales and Virtual Box Office
The coolest feature of WhistleTix is the ability to sell tickets online. It’s like having a 24 / 7 employee, always willing and able to help your customers get tickets. Each event you enter into the system gets its own “Buy Tickets” and “Order Confirmation” page. The online ordering process is very easy.
Every ticket gets its own secure, unique barcode, to ensure that no fakes or copies get through.
When you partner with WhistleTix you also gain access to an extensive administrative website where you can manage your events and sell tickets over the phone and in-person. Our “Place Order” page includes all the features found in expensive, high-end point-of-sale systems. But there's no special hardware to buy and no software to install. Just browse to the WhistleTix site, login with your username and password, and your box office is open for business. Inside your virtual box office, you can...
- Place phone, walkup, comp, and guest list orders.
- Redeem tickets with a barcode scanner or a single mouse click.
- Get a bird's-eye view of how your sales are doing.
- View and edit the details and ticket prices of any event.
- Create and send full-color emails promoting your events with just a few mouse clicks.
- Configure which delivery methods you want to allow, and how much to charge for each (mail, will call, and YES- even print at home!).
- Configure which of your staff can access your virtual box office and what they are allowed to do.
And MUCH more. There are simply too many features of the box office to list here. Contact us for a demo and learn more.
Credit Card Processing
WhistleTix comes with credit card processing built-in. We handle all the gory details of authorizing transactions and transferring funds from the customer's account to yours. And we do it 100% securely with 128-bit SSL encryption, the standard for e-commerce.
Each ticket order paid for by credit card has a corresponding payment transaction, so if you ever need to refund an order or apply a discount, you can credit the original card without having to get the cardholder's information again.
For taking money at the gate, credit cards can be swiped right into the system, letting you get your customers in the door very quickly. Ask one of our sales reps how you can get this equipment free of charge when you sign on with us.
Get your money quickly
We have two options for getting you the funds from your credit card transactions:
Option 1
For those without a credit card merchant account, we accept the funds on your behalf and transfer them to you weekly.
Option 2
For others, we connect WhistleTix to your credit card merchant account so that funds are transferred directly from the buyer to you.
Want funds transferred directly to you, but don't have a credit card merchant account? No problem. We have strong relationships with several merchant account providers who can offer competitive rates on credit card processing. We'll guide you through the process of establishing your merchant account, and connect it to your WhistleTix account once it's active.
Ticket Sales Reports
There’s no better way to increase sales for an event than by looking at the actual sales data. Our sales reports can show you detailed information for one event at a time, or for all events in a given time period. And our customer reports let you see who your most loyal customers are.
Here are just a few of the questions our customizable reports can answer for you:
- Which are the most effective promotional methods to drive ticket sales?
- How many of last year's tickets were sold online? Over the phone? At the door?
- How much money am I making by allowing customers to print their own tickets at home?
- How much of my ticket sales revenue comes from Visa cards? MasterCard? Amex? Discover?
- How many customers have visited 4 or more times in the last 3 months? Who are they?
Marketing and Promotion
We don't just want you to sell tickets with us; we want you to sell more tickets, period. That's why we've built tools like Promotozoa and the WhistleTix Newsletter Engine and made them free as part of any WhistleTix account. Promotozoa and email marketing provide great alternatives - or supplement - to expensive traditional advertising.
Unleash the Internet with PROMOTOZOA - Exclusively with WhistleTix
More and more people are going online, and recent studies show that a great majority are comfortable purchasing merchandise and tickets online as well.
PROMOTOZOA allows you and your customers to notify others via email and add your events several popular social media sites with one click. Imagine- each of your customers multiplying the reach of your events with their own websites, and doing it easily. Business geeks call this "Viral Marketing." You'll call it great.
WhistleTix Newsletter Engine
Our ready-made newsletter templates let you...
- Send out the details of an upcoming event just by selecting the event from a list
- Send out your calendar of events just by selecting a month
- Send out an email spotlighting your most important upcoming events
- Add color, text formatting, and even pictures to grab the reader's attention
Choose your Audience
Our Fan Finder makes it easy to send your newsletter to...
- Your entire mailing list
- Only those customers who attended a certain previous event
- Only those customers who meet certain criteria that you specify, such as "anyone who bought 10 or more tickets in the past year..."
- Only those customers that live in certain zip codes
Send it Again, Sam
Our Newsletter Archive keeps track of every newsletter you send and who you sent it to. So it's easy to send out another copy the day before the event (for instance) to maximize attendance.
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